Delivery Information
Delivery Information
All orders are subject to product availability. If an item
is not in stock at the time you place your order, we will notify you and refund
you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery
to addresses in Malaysia. Any shipments outside of Malaysia are not available
at this time.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Delivery within West Malaysia
Upon successful clearance of payments, we will arrange and process the delivery according to our delivery days (Monday, Wednesday, Friday). It normally take 2 to 4 working days for you to receive the order.
Deliver within East Malaysia
Upon successful clearance of payments, we will arrange and process the delivery according to our specific delivery days (Monday, Wednesday, Friday). It normally take 2 to 4 weeks for you to receive the order.
Unless there are exceptional circumstances, we make every
effort to fulfill your order within 7 business days of the date of your order.
Business day mean Monday to Friday, except holidays.
Date of delivery may vary due to carrier shipping practices,
delivery location, method of delivery, and the items ordered. Products may also
be delivered in separate shipments.
4. Shipping Costs
Shipping costs are based on the weight of your order and the
delivery method. To find out how much your order will cost, simply add the
items you would like to purchase to your cart, and proceed to the checkout
page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for
large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged
according to the province or territory to which the item is shipped.
5. Damaged Items in
Transport
If there is any damage to the packaging on delivery, please
contact us immediately.